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You can call the crisis center for any of the following reasons:

  • Suicidal thoughts
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  • Dial 1.800.273.TALK (8255)
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  • Para obtener asistencia en espanol durante las 24 houras, llame al: 1.888.628.9454


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Representative Payee Q&A

Representative Payee questions:
*Network180 responses are in bold.

1.) I would like to get more clarification as to what Network180 would like the relationship to be between the contracted agency and the Network180 supports coordinators/clinical supervisors and the consumers. Presently, Thresholds has a process where the supports coordinator or clinical supervisor makes the decision on expenses/budgets for the consumers…with the assistance of our Rep Payee department. We believe the person with the most knowledge of each consumer’s financial situation is best suited to make decisions on purchases/expenses. 
Is that Network180’s understanding as well? Yes.   
Is that the manner in which you’d prefer the relationship to be? Yes. 
Or are you looking for the Rep Payee agency to be the decision maker on all expenses/budgets without the input of the SC/clinical supervisor at Network180? No.   
We believe that a close relationship between the Rep Payee admin and the SC and the benefit specialist helps to ensure that the consumers’ finances and benefits are closely monitored and managed properly. We expect the Rep Payee to have a collaborative relationship with the Supports Coordinator.

2)  Can a provider respond to the RFP for only the people served within their agency?  The RFP states that RFP responses “must indicate whether the bid is to provide Representative Payee services to all or half of the individuals funded by Network180 who need this service.” Bids need to be either for all (approximately 400) or for half (approximately 200) of the individuals in need of this service.

3) Although it doesn’t seem to be addressed in the RFP, who is taking the responsibility for the rest of the benefits package for each consumer?  This RFP is only for representative payee services.  The supports coordination agency, either Network180 or Community Living Services, is responsible to ensure that each individual served has the appropriate benefits.

4) Are there any additional documentation or reporting requirements in addition to submitting the invoice?  

The invoice will need to be submitted after the month the service was provided and must include the following:

Name and Network180 ID# of each individual served

Month service was provided

Total number of individuals served in the month

Total amount due.

The representative payee will be responsible for following the Social Security's Representative Payment Program rules which does have documentation requirements.  Network180 must ensure that services are delivered in compliance with Social Security Administration regulations.  This could include requests for information that demonstrate such compliance.