FAQs

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How are services for persons with a developmental disability accessed at network180?

Step 1: Call the network180 access center at 616.336.3909.
During the initial screening process, the access center staff will determine one of three things:

1. An individual is determined to have a developmental disability; you will then schedule an appointment with an access center staff member either at the center or in your own home.
2. An individual may have a developmental disability; further assessment is needed. The individual will be referred for psychological testing and/or assessment of functional ability.
3. The individual is not considered to have a developmental disability, in which case you will be provided with other more appropriate resources (e.g., United Way’s 211 info line, or the access center for adults with mental illness).

Step 2: Choose from among the enrolled provider agencies. You will then receive an appointment for Supports Coordination Services.

Step 3: Your Supports Coordinator works together with you, your family members, and others such as your physician and close friends using the person-centered planning process to develop an Individual Plan of Service. Your supports coordinator will describe how you could use the tools of self-direction to have the responsibility and control over your services. A Supports Coordinator will also help connect you to other services and supports in the community that will help you lead the life you want.

Step 4: You will continue to meet with your Supports Coordinator periodically (e.g., monthly or quarterly) to review your Individual Plan of Service and make any changes that are needed.  These reviews will look at how your services are helping you to meet your goals.

Who will pay for these services?
Anyone with a developmental disability who has Medicaid is automatically eligible to be screened for services from network180. Whether a person with a developmental disability has private insurance, Medicare, or no insurance, they are still eligible to be screened for services. network180 will prioritize services based upon the severity of the disability and the urgency of the situation. Benefits will be coordinated with any other coverage that you may have, such as Medicare or a group or individual medical insurance policy.

If you don’t have Medicaid, you will be responsible for covered charges according to an ability-to-pay sliding fee scale.
 
What if I need transportation to network180?
If you need assistance with transportation, be sure to inform an access center staff person when you arrange for your first appointment. network180 staff can assist you in finding resources in the community for transportation.

What is Person-centered Planning?
All network180, planning is based on each individual’s goals, hopes and abilities. Person Centered Planning ensures that each individual is the most important participant in planning for a meaningful life.

What is self-direction?
Self-direction is an option that allows you to have increased control and responsibility over the funds that provide the services and supports you receive from network180. Person-Centered Planning gives you the opportunity to select an enrolled provider from the available network.  Self-determination gives you:

• The support in arranging the resources and personnel to assist you with living in your community.
• The authority to control a set sum of dollars to purchase the supports necessary to plan your life.
• The responsibility to use your dollars wisely and to give back to the community.

How do I refer someone to network180?
We accept referrals from a variety of resources including schools, doctor offices and behavioral health professionals. Concerned family or friends may call to inquire about services, but anyone over the age of 18 who serves as their own guardian will have to call to make their own referral. Parents or legal guardians can make referrals for anyone under the age of 18.

What is the Recipient Rights Office?
The Recipient Rights Office is a resource for individuals who are receiving services within network180’s system of care in Kent County. The Recipient Rights Office investigates allegations of abuse, neglect and other rights violations as identified in the Michigan Mental Health Code.